Organizational Change Consultants

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Organizational Change Management – Four Truths Leaders Should Know About Organizational Change

There was a time when business operations were stable and change occurred infrequently. Like the Model T Ford, however, those days are history. Dr. John Kotter, who is widely regarded as the Guru of Change Management, states that the rate of change is not going to slow down anytime soon. Many business experts agree with him. They predict that over the next few decades the business environment will become even more volatile. For managers and leaders in business, this means they must be able to both adapt quickly to change and manage it effectively. Maintaining a balance between adapting to change and managing it effectively is difficult for even the most skilled leaders, however. Effective change management can occur when leadership understands four critical truths about organizational change.

1. People do not resist change that they believe is in their best interest. Resistance to change is overstated in business discussions. The fact is we accept change all of the time. The key to our acceptance of change is that we must believe it will be positive for us. This truth means leadership must sell the value of the desired change to organizational stakeholders. Employees and managers will be more receptive to change efforts when leaders communicate the value of the future.

About the author: Robert Tanner is President of Business Consulting Solutions LLC, the author of Why Smart People Fail at Management (available at GetToThePointBooks.com), a Certified Change Management Consultant, and an Adjunct Professor of Management. He provides training and development, managerial and organizational assessments, and management coaching services. With over 20 years of management experience, Robert is a seasoned business practitioner. His clients include Fortune 100 firms, start-up firms, and public agencies. He is a frequent seminar trainer on management and leadership topics and was featured in Smart Business Magazine. Robert is professionally certified to administer a variety of behavioral and psychological type assessments including Myers Briggs Type Indicatora, (MBTI), Thomas-Kilman Conflict Mode Instrument, Interaction Styles, Temperament Theory, and Fundamental Interpersonal Relations Orientation-Behaviora, (FIRO-B). If you enjoyed this article, visit the Management is a Journey blog and join the management discussion. To learn more about his professional services, visit Business Consulting Solutions LLC.

Source: http://www.articlesbase.com/leadership-articles/organizational-change-management-four-truths-leaders-should-know-about-organizational-change-3871036.html


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9 Responses to “Organizational Change Consultants”

  1. Anonymous says:

    I need help with ethics homework assignment..Can you help?
    1. How can management create an ethical organizational culture?
    A. Mandate a set of “values for success” to which all employees must subscribe.
    B. Foster an environment in which performance is more important than concern for people.
    C. Establish a set of values, beliefs, goals, norms, and ways of solving problems for all employees.
    D. Establish a set of values, benchmarks, company history, promotional targets, and productivity goals for all employees

    2. A corporate leader is faced with a situation in which a very successful and key member of a team has been found in collusion with a key customer. What should this leader do?
    A. Ignore the situation because the team member has a strong revenue-producing record.
    B. Remove the team member from a position that has contact with the customer in question.
    C. Change the company policy to allow customers and salespeople to have appropriate business contacts.
    D. Talk to the team member, telling the individual to be more circumspect in dealings with the customer in question.

    3. How would people who believe they have a great degree of internal control likely justify unethical behavior?
    A. By believing they can influence their environment and not get caught
    B. By believing that others have forced them into making unethical decisions
    C. By believing they must take advantage of opportunities when they present themselves
    D. By believing that the corporate culture permitting unethical decision making overrides personal responsibility

    4. A manager is very loyal to the employer. How would the manager’s loyalty affect ethical decision making?
    A. The manager will select decision alternatives that support the needs of individual employees rather than company needs.
    B. The manager will select decision alternatives that support company goals rather than personal goals.
    C. The manager will select decision alternatives that emphasize social responsibility rather than personal goals.
    D. The manager will select decisions alternatives that emphasize personal career goals rather than company goals.

    5. How do organizational ethics contribute to the business environment?
    A. By increasing quality and safety requirements
    B. By contributing to job enlargement and enrichment
    C. By enhancing employee commitment and investor loyalty
    D. By providing a framework for setting marketing and production goals

    6. Which scenario contributes to ethical problems in the workplace?
    A. The tension between legal requirements and accountability
    B. The interpersonal friction caused by the adoption of teams in the workplace
    C. The intentional use of consultants to define organizational goals and objectives
    D. The conflict between what is best for the individual and what is best for the company

    7. A U.S. company that manufactures fertilizers offers a line of products for third world countries. The fertilizers that are sold in the third world countries have been banned in the United States because studies have shown that the products cause cancer. What is the legally required level of social responsibility for this company?
    A. To monitor and report any instances of the product causing cancer
    B. To meet U.S. legal requirements since the company is based in the U.S.
    C. To meet the legal requirements of the country where the product is sold
    D. To comply with the environmental requirements as stated in the Environmental Protection Act

    8. What will a company that practices social responsibility take into consideration when making decisions?
    A. Economic, legal, and ethical responsibilities
    B. Industry benchmarks and leadership initiatives
    C. Corporate financial benchmarks and profitability
    D. Governance structure, stakeholder responsibilities, and CEO compensation

    • Will H says:

      1. How can management create an ethical organizational culture?
      A. Mandate a set of “values for success” to which all employees must subscribe.

      2. A corporate leader is faced with a situation in which a very successful and key member of a team has been found in collusion with a key customer. What should this leader do?
      B. Remove the team member from a position that has contact with the customer in question.

      3. How would people who believe they have a great degree of internal control likely justify unethical behavior?
      D. By believing that the corporate culture permitting unethical decision making overrides personal responsibility

      4. A manager is very loyal to the employer. How would the manager’s loyalty affect ethical decision making?
      B. The manager will select decision alternatives that support company goals rather than personal goals.

      5. How do organizational ethics contribute to the business environment?
      A. By increasing quality and safety requirements

      6. Which scenario contributes to ethical problems in the workplace?
      A. The tension between legal requirements and accountability

      7. A U.S. company that manufactures fertilizers offers a line of products for third world countries. The fertilizers that are sold in the third world countries have been banned in the United States because studies have shown that the products cause cancer. What is the legally required level of social responsibility for this company?
      B. To meet U.S. legal requirements since the company is based in the U.S.

      8. What will a company that practices social responsibility take into consideration when making decisions?
      A. Economic, legal, and ethical responsibilities

  2. Anonymous says:

    I need help with my homework assignment?
    1. How can management create an ethical organizational culture?
    A. Mandate a set of “values for success” to which all employees must subscribe.
    B. Foster an environment in which performance is more important than concern for people.
    C. Establish a set of values, beliefs, goals, norms, and ways of solving problems for all employees.
    D. Establish a set of values, benchmarks, company history, promotional targets, and productivity goals for all employees

    2. A corporate leader is faced with a situation in which a very successful and key member of a team has been found in collusion with a key customer. What should this leader do?
    A. Ignore the situation because the team member has a strong revenue-producing record.
    B. Remove the team member from a position that has contact with the customer in question.
    C. Change the company policy to allow customers and salespeople to have appropriate business contacts.
    D. Talk to the team member, telling the individual to be more circumspect in dealings with the customer in question.

    3. How would people who believe they have a great degree of internal control likely justify unethical behavior?
    A. By believing they can influence their environment and not get caught
    B. By believing that others have forced them into making unethical decisions
    C. By believing they must take advantage of opportunities when they present themselves
    D. By believing that the corporate culture permitting unethical decision making overrides personal responsibility

    4. A manager is very loyal to the employer. How would the manager’s loyalty affect ethical decision making?
    A. The manager will select decision alternatives that support the needs of individual employees rather than company needs.
    B. The manager will select decision alternatives that support company goals rather than personal goals.
    C. The manager will select decision alternatives that emphasize social responsibility rather than personal goals.
    D. The manager will select decisions alternatives that emphasize personal career goals rather than company goals.

    5. How do organizational ethics contribute to the business environment?
    A. By increasing quality and safety requirements
    B. By contributing to job enlargement and enrichment
    C. By enhancing employee commitment and investor loyalty
    D. By providing a framework for setting marketing and production goals

    6. Which scenario contributes to ethical problems in the workplace?
    A. The tension between legal requirements and accountability
    B. The interpersonal friction caused by the adoption of teams in the workplace
    C. The intentional use of consultants to define organizational goals and objectives
    D. The conflict between what is best for the individual and what is best for the company

    7. A U.S. company that manufactures fertilizers offers a line of products for third world countries. The fertilizers that are sold in the third world countries have been banned in the United States because studies have shown that the products cause cancer. What is the legally required level of social responsibility for this company?
    A. To monitor and report any instances of the product causing cancer
    B. To meet U.S. legal requirements since the company is based in the U.S.
    C. To meet the legal requirements of the country where the product is sold
    D. To comply with the environmental requirements as stated in the Environmental Protection Act

    8. What will a company that practices social responsibility take into consideration when making decisions?
    A. Economic, legal, and ethical responsibilities
    B. Industry benchmarks and leadership initiatives
    C. Corporate financial benchmarks and profitability
    D. Governance structure, stakeholder responsibilities, and CEO compensation

  3. JayBee says:

    A career in Human Resources?
    I eventually want to be a consultant focusing on HR/ Organisational change / etc.

    I’m currently finishing off a degree in Business Admin.

    The majority of HR companies I have approached have turned me down due to my lack of HR experience – any suggestions?

    • kimberly.stanley39 says:

      I was in the same boat two years ago. I have obtain my degree in Anthropology, with little experience in HR. I went to work for a staffing agency for a year. Their I gain experience in recruiting within a short time period. After I worked the year in staffing I applied to other companies HR. Now I am working as a HR Coordinator, and I am touching all aspects of HR. I found with the companies that I applied with, that they liked that I had the staffing experience.

      Or I would look at your salary requirements. With little experience in HR, you really will not get paid all that well starting out. Also the company, if its a small to mid size company, because smaller companies have small HR departments. Which means they need people with experience. I would still try to focus in on HR and Network with in the field. I would attend SHRM meetings, their you can engage HR professionals(remember to bring your resume), and you will have the ability to sell them on your skills in person.

  4. Elizabeth J says:

    What is meant by organisational culture?
    What do you understand by the term ‘organisational culture’? You have been appointed as consultant to a company which is seeking to make significant changes to its current organisational culture. What types of recommendation might you make? Give reason to support your recommendations.

  5. Anonymous says:

    Question about introverts and how they socialize?
    I am like a thoroughbred introvert and I am trying to choose a career with this in mind. I often would rather not socialize and do not enjoy small talk. However, I really enjoy talking about theories and academic type stuff. I talked with a professional about her job as a consultant and I thought it would be taxing but I realized I love talking when it is about stuff like theories for organizational change/learning etc. I could talk forever to lots of people when it is about meaningful business stuff like this. Is this normal for introverts?

    • Anonymous says:

      Yes, that is normal. We are not good at small talk and schmoozing. It is taxing and draining and boring. But other people live for it. Luckily there is a need and a place for both.
      If you have found something that excites you then you need to go for it. Introvert doesn’t mean recluse! It just means you aren’t compelled to talk all the time to everybody about anything at all. Embrace that side of you!

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